Fix skipped rows and import problems

Floreo imports every row it can and tells you what it skipped. A few skipped rows won’t stop you from planning.

For centre directors3 min readStep-through of real screens

Fixing importsStep-through

1/2Skipped rows are flagged before anything is imported.

What you see	Why	What to do
Rows skipped	A required field is missing: name, date of birth or, for enrolments, room.	Fix the record in your CCMS and refresh again.
Enrolment rows skipped for room	The room name in the file doesn't match a room in Floreo.	Rename the room in Floreo to match your CCMS.
Children marked as left who haven't left	The file only covered some rooms or some children.	Skip those changes, and export the whole centre next time.
Columns mapped wrongly after your CCMS changed its export	Floreo reused the mapping it saved last time.	In Refresh data, open the ⋯ menu, click Clear import mapping, and import again.
The same child appears twice	Spelling or date of birth differs between files.	In the ⋯ menu, click Reconcile duplicate children.

To see past imports, open the ⋯ menu on Refresh data and click Previous enrolment uploads or Previous waitlist uploads.